Some of our Website’s functionality can be used without revealing any personal information, though for features or services related to the online courses, personal information is required. If you do not use these specific features or services on the Website, then the only information we collect will be “Non-Personal Information” (i.e., information that cannot be used to identify you). Non-Personal Information includes information such as the web pages that you have viewed. In order to access certain features and benefits on our Website, you may need to submit “Personally Identifiable Information” (i.e., information that can be used to identify you). Personally Identifiable Information can including but not limited to information such as your name, email address, contact number (cellular and landline), educational qualification(s) and post-qualification or work experience among other things. You are responsible for ensuring the accuracy of the Personally Identifiable Information you submit to Udacity. Inaccurate information may affect your ability to use the Website, the information you receive when using the Website, and our ability to contact you. For example, your email address should be kept current because that is one of the primary manners in which we communicate with you.
We gather two types of information about users through the Website:
When users come to our Website, we may track, collect and aggregate Non-Personal Information indicating, among other things, which pages of our Website were visited, the order in which they were visited, when they were visited, and which hyperlinks were “clicked.” We also collect information from the URLs from which you linked to our Website. Collecting such information may involve logging the IP address, operating system and browser software used by each user of the Website. Although such information is not Personally Identifiable Information, we may be able to determine from an IP address a user’s Internet Service Provider and the geographic location of his or her point of connectivity.
You should be able to control how and whether cookies will be accepted by your web browser. Most browsers offer instructions on how to reset the browser to reject cookies in the “Help” section of the toolbar. If you reject our cookies, many functions and conveniences of this Website may not work properly.
We collect Personally Identifiable Information that you provide to us when you sign-up for email updates or online courses, participate in our public forums, send us email messages, and/or participate in online courses or receive other services on or through our Website. Among other things, we may use the Personally Identifiable Information that you provide to respond to your questions, provide you the specific course and/or services you select, send you updates about online courses offered by Udacity or other Udacity events, and send you email messages about Website maintenance or updates, among other things.
Udacity may offer you the ability to receive updates either via email or by other means of communication as decided by Udacity in its sole discretion or by posting on portions of the Website only accessible to registered users. In order to subscribe to these services, you may be required to provide us with Personally Identifiable Information such as your name, email address, contact number, educational qualification(s) and post qualification or work experience among other things.
Udacity may offer public forums from time to time (the “Forums”) where you can share comments and thoughts. In order to participate in the Forums, you may be required to register with us and/or provide us with Personally Identifiable Information such as your name, email address, contact number, educational qualification(s) and post qualification and work experience, if applicable, among other things. “Personally Identifiable Information” shall not include any information posted or sent by or to you via any public Forum.
From time to time, Udacity may offer you the opportunity to participate in an online course on or through the Website. If you desire to participate in a course, you will be asked to provide us with certain information necessary to conduct such a course. This information may include, among other things, your name, email address and contact number, educational qualification(s) and post qualification experience among other things. Udacity, or its third party service providers, may, for instance, collect certain information from you in conjunction with assignments, exams and other assessments related to the online course. For example, as part of a proctored exam for a course, Udacity (or its third party service providers) may collect certain information from you in order to (a) verify or authenticate your identity or submissions made by you, such as a signature for a test or assignment log, a photograph or recording of you (e.g., using a webcam) or information included on a photo identification card or document, or (b) monitor your performance during an exam to confirm that you are abiding by the applicable test rules or requirements (e.g., confirming that you are not using prohibited resources). Udacity may also collect information from you or about your performance or accomplishments related to the course, such as quiz/exam scores, grades, project evaluations, teacher evaluations and other evaluations of your performance or accomplishments.
We may receive Personally Identifiable Information when you send us an email message or otherwise contact us through other means of communication.
When you use certain services that are available on or through the Websites, you may be required to provide us with Personally Identifiable Information. For example, Udacity may make available to you chat room services that allow you to communicate with Udacity staff members. When you use such services, you may send us Personally Identifiable Information.
When purchasing products or services through the Websites, you may be required to provide us with Personally Identifiable Information, such as your name, address, billing information (i.e., credit card information and billing address) (“Billing Information”), shipping address, email address and date of birth.
We may receive Personally Identifiable Information when you access or log-in to a third party website, e.g., Facebook, from our Websites. This may include the text and/or images of your Personally Identifiable Information available from the third party website. Please be aware that the information we obtain from such third party websites is often dependent on their privacy policies and/or on your settings regarding what information you have consented to share with them.
We may receive information about you if you use any of the other Websites we operate or the other services we provide. In this case we will inform you when we collect that data and that it may be shared internally and combined with data collected on the Website. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, advertising networks, analytics providers, search information providers) and may receive information about you from such sources. We collect Non-Personally Identifiable information from the Website visitors to track the total of number of visitors to the Website in aggregate form and identify the type of Internet web browser (e.g., Internet Explorer®) and operating system (e.g., Windows®) used by the visitor. This information allows us continuously to improve our Website and our Services.
Please take some time to familiarize yourself with the different ways Udacity uses the information that we gather.
We use Non-Personal Information in aggregate form to build higher quality, more useful services by performing statistical analyses of the collective characteristics and behavior of our users, and by measuring demographics and interests regarding specific areas of our Website.
We use Personally Identifiable Information collected when you sign-up for our various email or update services to send you the messages in connection with the Website or an online course. We may also archive this information and/or use it for future communications with you.
We use Personally Identifiable Information collected during your use of the Forums to facilitate your use of the Forums. In addition we may publish this information either on the Website and/or in other publications. We may also archive this information and/or use it for future communications with you and/or your designee(s).
We use the Personally Identifiable Information that we collect from you when you participate in an online course through the Website for managing and processing purposes, including but not limited to tracking attendance, progress and completion of an online course. As part of our management and processing of the online course, we will use certain Personally Identifiable Information to administer exams, projects, and other assessments for the online course. For example, as part of a proctored exam or exit interview for the course, Udacity may use certain information collected from you in order to verify your identity, or to monitor your performance during the exam to confirm that you are abiding by the applicable testing rules or requirements. We may share Personally Identifiable Information that we collect from you when you participate in an online course with the particular educational partner (e.g., such as a university or company) that developed or offered the online course and the instructor(s) who taught, managed or otherwise oversaw the course. For example, if you are taking a course through a university, we may share Personally Identifiable Information about you and your performance with the university to report on your progress in the course. In another example, if you are taking a course sponsored or paid for by your employer, we may share your grades, evaluations, or progress in the course with your employer and other Personally Identifiable Information. This information may be shared at any time during the course or afterwards. Personally Identifiable Information shared with our educational partners will be subject to the privacy policies and procedures of such partners. Also, we may archive this information and/or use it for future communications with you.
We use Personally Identifiable Information in order to provide services to you, such as services that you request or Udacity provides in conjunction with the online courses. We may use your Personally Identifiable Information in order to provide such services to you and for quality control purposes, and we may also archive this information and/or use it for future communications with you. For example, Udacity may make available to you chat room services that allow you to communicate with Udacity staff members and we may use your Personally Identifiable Information to provide these services to you. Moreover, in certain circumstances, we may share certain information and materials with third parties including but not limited to potential employers and/ or service providers such as WhatsApp in order to provide you services that you have requested or services Udacity provides in conjunction with the online courses. For example, we may submit your data to potential employers. In another example, Udacity staff members may create groups on WhatsApp (or similar service providers) and make you a member of such a group by using your contact number. These groups may be used to provide services in conjunction with the online courses including but not limited to updates in relation to the online courses, details of potential employers etc. Please be aware that the information disclosed to WhatsApp (or similar service providers) will be dependent and subject to WhatsApp’s privacy policies (or similar service providers’ privacy policies) and/or on your settings regarding what information you have consented to share with them. Udacity and/or its staff members shall have no liability in this regard whatsoever.
We use Personally Identifiable Information collected during the purchasing process to fulfill the order or request and provide the product or service to you (either directly or through our third party providers who process payments and manage invoices). Billing Information may be archived by us or our providers. We may archive Personally Identifiable Information other than Billing Information and/or use it for future communications with you.
We use the Personally Identifiable Information collected from third party websites for internal purposes. To the extent such Personally Identifiable Information contains images of you, you grant Udacity a limited, non-exclusive right to use, reproduce, distribute, prepare derivative works of or publicly display such images and/or your likeness for fundraising.
Udacity may share Personally Identifiable Information with third party business partners, such as companies that may be offering products or services or other opportunities that may be of interest to you, but only after obtaining your consent.
Our operations and maintenance contractors and other service providers may have limited access to your Personally Identifiable Information in the course of providing products or services to us. These contractors may include vendors and suppliers that provide us with technology, services (e.g., test proctoring services), and/or content related to the operation and maintenance of the Website or the online course. Access to your Personally Identifiable Information by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function for us.
Udacity may disclose and/or transfer your Personally Identifiable Information to an acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity, business or assets of Udacity to which your Personally Identifiable Information relates.
Udacity may share your Personally Identifiable Information with any member of our Group. The term “Group” includes means, with respect to any person, any entity that is controlled by such person, or any entity that controls such person, or any entity that is under common control with such person, whether directly or indirectly, or, in the case of a natural person, any Relative (as such term is defined in the Companies Act, 1956 and Companies Act, 2013 to the extent applicable) of such person.
Third parties, including linked sites and applications (e.g., Facebook and YouTube), customer support services and data analytics services, may collect information about you in connection with your use of the Website (e.g., usage information). Such third parties may use tracking technologies in connection with the Website, which may include the collection of information about your online activities over time and across third-party web sites or online services. In some cases, third party tracking tools may only collect Non-Personal Information about your use on the Website. However, in other cases, such third parties may collect Personally Identifiable Information about you as they engage in these activities (e.g., customer support services may obtain your name and email address in conjunction with their support activities).
Currently, we do not monitor or take any action with respect to Web browser signals or other mechanisms for the expression of choice regarding collection of information about an individual over time and across third-party web sites or online services (e.g., Web browser “do not track” signals).
We maintain a procedure in order to help you confirm that your Personally Identifiable Information remains correct and up-to-date or choose whether or not you wish to receive material from us or some of our partners.
You may unsubscribe from certain email communications by going to https://classroom.udacity.com/settings/personal-info. You may also update your Personally Identifiable Information by logging into the Website and visiting your user account page. Keep in mind, however, that even after updates to your Personally Identifiable Information, we may maintain and store older versions of such information within our databases, access logs and other records.
If you have any privacy-related questions or unresolved problems, you may contact us using the information provided below.
Udacity strongly believes in protecting the privacy of children. In line with this belief, we do not knowingly collect or maintain Personally Identifiable Information on our Website from persons under 18 years of age, and no part of our Website is directed to persons under 18 years of age. If you are under 18 years of age, then please do not use or access this Website at any time or in any manner. We will take appropriate steps to delete any Personally Identifiable Information of persons less than 18 years of age that has been collected on our Website without verified parental consent upon learning of the existence of such Personally Identifiable Information.
In accordance with Information Technology Act, 2000 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal data or Information) Rules, 2011 made there under, the name and contact details of the Grievance Officer are provided below:
Udacity India Pvt Ltd
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Udacity India Pvt Ltd.
Workly co-working space - Plot no. 1
Second floor, Lajpat Nagar IV, Ring Road, Above Axis bank
New Delhi, Delhi 110024
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